Customer Care

If you have any queries or complaints and would like to contact us please use one of the following options below.

 

A Sarrafi.co.uk customer care representative will respond as soon as possible.

 

Please also note the FAQs section of this page.

 

Contact Us

Live Chat

Available from

08:00am - 21:00pm 

7 days a week

By E-mail

 

By Phone

+44 (0) 20 8381 3334

 

Available from

09:00am to 17:00pm

Monday - Friday

By Mail

Write to us at:

Sarrafi.co.uk

20 - 22 Station Road

Edgware

HA8 7AB

I have used Sarrafi.co.uk several times now and the service I receive is great. The time it took to transfer my funds was exceptional! 

               - Mrs S Ahmed, Liverpool.

  My first time using Sarrafi.co.uk couldn't have been easier. They took care of all my queries and processed my transaction within minutes and it got to my recipient on the same day! I would definitely recommend them.

        - Mr N Khan, London.

How To Find Us

Here we are

(We are a five minute walk from Edgware Tube Station on the Northern Line)

Frequently Asked Questions

 

Q What is the minimum/maximum amount  for sending money abroad?

A There is a minimum value of £50 for transfers to any destination when sending from the UK. There is no maximum limit as long as the source of the fund is legitimate, has been verified and cleared by us and complies with the financial regulation laws.

 

Q What form of ID's do you require? Do I have to provide these documents in person or is an e-mail form acceptable?

A The UK Law requires identification to transfer money abroad for any amount as of 26th June 2017. Identification can be in the form of a passport, driver's licence or debit/credit card. We also require proof of address if sending amounts over £1000, this can be in the form of a bank/credit card statement, utility bill or a telephone bill ( excluding mobile) all dated within the last 3 months. You do not need to visit us in person if it is not at your convenience, but would need to get your identification documents verified by a Professional i.e doctor, solicitor, and then send the documents to us by post at the above address or e-mail them to us.

 

Q Which countries does Sarrafi.co.uk transfer money to?

A The countries we transfer money to are:

Afghanistan, Albania, Algeria, Angolia, Antigua, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Bolivia, Bosnia and Herzegovia, Botswana, Brazil, Bulgaria, Brunei Darussalam, Bulgaria, Cambodia, Cameroon, Canada, Central Africa Republic, Chile, China, Colombia, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, Ethiopia, Finland, France, Gambia, Georgia, Germany, Ghana, Greece, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Korea, Kosovo, Kuwait, Lebanon, Libya, Luxembourg, Macedonia, Madagascar, Malaysia, Maldives, Malta, Mauritius, Morocco, Mozambique, Namibia, Nepal , Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russia, Saudi Arabia, Sierra Leone, Singapore, Slovakia, Somalia, South Africa, Sudan, Spain, Sri Lanka, Sweden, Switzerland, Syria, Taiwan, Tajikstan, Thailand, Togo, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates,United States, Uzbekistan, Vietnam, Yemen, Zambia, Zimbabwe

 

 

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